Ого, рада, что тебе понравились наши волосы Мы всегда будем производить качественную продукцию и будем рады дальнейшему сотрудничеству! Хорошего дня, дорогой!

First of all, you requested to order 24-inch hair. The quotation and order drafting were all in accordance with your requirements. The product pictures were also sent to you before shipment, and you had no objections. However, after receiving the goods, you said you needed 26 inches instead of 24 inches. You applied for a refund. I agreed with your application. The platform requires you to return the product within the specified time before it can refund you. You did not do anything. After that, the platform closed the refund and return application. After you requested a refund, I tried to communicate with you, but you never responded to me. I don’t know how to help you.